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Posted: 9/5/2011

NEWTON, NC-United Church Homes and Services (UCHS) renewed the LeadingAge Quality First Covenant at their August Board of Directors Meeting.

Quality First is a philosophy of quality and a framework for earning public trust in aging services.  By signing the covenant, UCHS reinforces their commitment to create an environment that inspires consumer confidence in the quality of care and services they receive.  UCHS first joined the Quality First initiative in 2003.  All UCHS facilities have endorsed the Quality First principles and continue to demonstrate the highest standards of quality care and service. 

The Quality First Covenant incorporates these seven elements of service and care:
1. Continuous quality improvement
2. Public disclosure and accountability
3. Consumer and family rights
4. Workforce excellence
5. Community involvement
6. Ethical practices
7. Financial integrity

"We are proud of UCHS and the high quality of service and care that is provided everyday," stated Doug Fleegle, President/CEO of UCHS.  The Quality First initiative reinforces our commitment to enhance the quality of life of those we serve."

 UCHS, a not-for-profit corporation, operates three continuing care retirement communities, a stand alone nursing facility, and six affordable senior housing communities across North Carolina and Virginia.

For additional information on United Church Homes and Services, contact Joy Cline, VP Marketing & Communications, 828.465.8014 or .

Photo:  (l-r)  Doug Fleegle, President/CEO UCHS and Greg Alcorn, Chairman UCHS Board of Directors

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